Aftercare Manager

Home Based  |  £60,000 - £65,000  |  Permanent Full Time  |  Ref: 3974

Our client are an innovative business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
Since 2017 they have delivered around 12,000 new homes across affordable rent, shared ownership and social rent. In 2021 they became the largest provider of new affordable housing in England having invested more than £3 billion into high-quality affordable housing.
About the role:
We are seeking a dedicated and experienced Aftercare Manager with a housing construction background to join the dynamic team. As the Aftercare Manager, you will play a pivotal role in ensuring customer issues are appropriately investigated, causation and remedial proposals are consistent with good practice and to the relevant construction standards. You will be responsible for liaison with Employers Agent, Development Partners and Subcontractors ensuring process and protocols are followed. This role is home based with regular travel required to visit our homes in the East of England including Essex, Hertfordshire, Bedfordshire, Cambridgeshire, Suffolk & Norfolk and Buckinghamshire.
For a full job description please contact Lyndsey Hawkins on 07494 398564.