Customer Care Co-Ordinator

Stansted  |  £30,000 + Package  |  Permanent Full Time  |  Ref: 3910

We have a fantastic opportunity for a Customer Service Coordinator to join our clients team in an office location in Stansted. As the Customer Service Coordinator, you will be responsible for providing a first-class level of customer service through assisting customers. You will be working within a small team, assisting with the rectification of defects whilst properties are within the warranty period. Liaising with purchasers and sub-contractors to enhance the customer experience. You will be organised, extremely helpful, and resourceful, and able to use own initiative. You’ll understand that what you do is important, and impacts on the team, the department, and the wider business. Liaise between sub-contractors, sites, and clients to ensure requests are undertaken and completed and to provide administration support for the department.

Our client develop sustainable communities across all sectors of the UK housing market. 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows them to transform land into thriving spaces. They’re also proud that the culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process.

Competitive basic salary and annual bonus
Up to 33 days annual leave plus bank holidays
Private Healthcare and Dental Insurance
Competitive contributory pension scheme
Life assurance – 4 x your annual salary
Share incentive schemes
Employee rewards portal with many more benefits…